blurweb app

Saas Onboarding Email Template

ST

3 Oct

by Sanskar Tiwari

In this blog i am going to hand over to your SAAS onboarding emails template we have used to get better retention and up-sales. First let's have a look at some stats
 
notion image
 
So as you can see we have good open rates and hence the retention, reviews, and up-sales. Rather than just handing you the template i will also explain why we say what.
Email 1
SubjectGet Started with Blurweb App
Time: Send Instantly
Purpose: Educate users on how to get started can include steps or links to video tutorials or links to blogs.
Email Body Template:
Thanks for purchasing [App Name] I'm happy to have you here!
[Why you made your app], and I'm glad you’ve chosen [app name] to help you meet your needs.
The first step is to get started using [App Name]
[Link to Get Started or Thankyou Page]
Please reply to this email with why you bought [App Name] and your use case I have a special gift for you 🎁 will be waiting for your reply...
Over the next 3 days, we’ll be sending you materials that will help you get started with the blurweb app to ensure you get the most out of it. You can unsubscribe anytime
So in the email, I tried to let them know why I build this so they can see that I understand their problem, secondly, I linked to the get started page so if they have not they can.
I also want to get them to reply to this email so that next time my emails should land in the inbox, not in the promotions tab.
And in the end, I let them know I will be sending them more emails which I think does help
Email 2
Subject: Any Trouble Using Blurweb App?
Time: 15 minutes after the previous email
Purpose: Follow up if user-facing any trouble, when customers reply it also improves our emails landing in our inbox so we want people to reply to this email do not send them to raise a ticket or something
Email Body Template:
Hello there just wanted to follow up and see if you faced any issues while installing [App Name]? or if you have any question
if so please reply to this email I am here to help
Email 3
Subject: how was it?
Time: 15 minutes after the previous email
Purpose: Get reviews if the user had a good experience if not get a reply feedback for the same.
Email Body Template:
So how was your experience with blurweb app?
If have any questions or need help please reply to this email, if you were able to use the app and had a good experience do
[Link to Review your App]
Don't know what to say? Just share why you bought blurweb.app and how are you planning on using it.
Facing any issues or having trouble? Reply to this email we are here to help.
Email 4
SubjectDo you need this?
Time: 1 day after the previous email
Purpose: upsell another product, so I have two upsells hence I send two emails first is this and the second the next day.
Email Body Template:
[story of origin for upsell or why created]
check out 2 min quick demo/learn more
if you like it use code "[coupon code]" to get 15% off valid for next 48 hours
Email 5
Subjectyou are gonna love this
Time: 1 day after the previous email
Purpose: upsell another product
Email Body Template:
[story of origin for upsell or why created]
check out 2 min quick demo/learn more
if you like it use code "[coupon code]" to get 15% off valid for next 48 hours
That is all if you have any question or feedback reach out at sanskar@blurweb.app
if you want to see more checkout https://saasemailtemplates.io/templates/onboarding
Tip: In conference doing screen sharing can be tough, we always have to worry what might be visible and no way to hide. To solve that problem i have build following application which you must checkout
  • Blurweb App: It helps hide anything on webpage with single click, hide a specific text segment, or just draw a rectangle and it will hide what ever below it while sticking at the same place
  • BlurScreen App: It helps hide anything on screen just draw a rectangle and it will hide what ever below it while sticking at the same place
  • QuickPresent App: Single click worry free screen share, this hides the app icons, changes wallpaper, turn of notification and more..